Lighten-up with Baarns
Mouse Clicking
Author Unknown
A Real Customer Tech Call
A user having trouble with her Mac, called the PC Support line of the university. It was handed off to one of the Mac guys...
"What seems to be the problem?"
"It's not working."
Eyes roll. "What's not working?"
"My Mac."
(After five minutes of drawing the problem out of the woman ... )
"Okay, to access the files on the disk, click the mouse on the picture of the disk."
Pause. "Nothing happened. I told you, I've already tried this."
Support guy makes as if he is strangling the phone.
"Okay, do it again. Is the mouse moving?"
"Yep."
"On the screen?"
"Yep."
"Now click twice on the picture of the disk."
Pause and the consultant hears the two clicks again. "Nothing."
"Ma'am, double-click once more for me."
Clink-clink.
"Ma'am, are you hitting the screen with your mouse?"
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