Lighten-up with Baarns
Tech Call
Author Unknown
This is a true story that took place.
At my first real world programming position, we sent out updates on 8" floppy disks. To save time/energy, we put the following on the disk labels:
1) Insert disk in drive
2) Press ^C (control-C)
3) type A:INSTALL
One day, we got a call from one of our users (um, "customers"). She said, "I don't know what to do. I inserted the disk in the drive, but then I forgot what the next step was."
This was the turning point for me. I finally realized just how foolproof things needed to be. (We sent out paper copies with instructions after that.)
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